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The ultimate course for lab managers of today and the future. Starts 1 March 2018

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Laboratory Management in Practice

✓ Capable managers    ✓ Confident leaders

What you'll learn from this course

Course outline

  • Develop the capabilities required to progress into management
  • Complement succession planning by developing practical laboratory management skills
  • Gain confidence in key management topics, including laboratory finance, quality and people management
  • Deal with complex challenges in a self-assured management capacity

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Course overview

The Laboratory Management in Practice course develops the capabilities required to become part of laboratory management. From practical knowledge about key management topics, to the soft skills required to take confident action, all topics are covered in detail in the laboratory context. 

Managing performance improvement is a primary objective of this course. You will learn how to apply management skills that have a notable impact on laboratory quality and the bottom line. A significant benefit to the organization is that this course can aid succession planning.

This five chapter certificate course, has been developed exclusively for non-supervisory laboratory staff. It includes an innovative curriculum designed for practical implementation

By the end of this course you should:

•Understand the management of laboratory operations and processes

•Understand how to manage teams in a laboratory

•Have the ability to create a productive work environment with a  clear understanding of leadership and change management

•Have the ability to control costs and understand financial management

•Understand the management of quality assurance in a laboratory

 

What you'll learn from this course
Develop the capabilities required to progress into management
Complement succession planning by developing practical laboratory management skills
Gain confidence in key management topics, including laboratory finance, quality and people management
Deal with complex challenges in a self-assured management capacity

Our learning goes beyond theory.
We deliver interactive learning experiences that makes a practical difference in the workplace.
 

 

Course details

5 days
CPD accredited
Classroom based
Supplementary online correspondence

Introduction

The laboratory as a system
Knowledge areas within the laboratory
Skills of a laboratory manager

1. Manage operations and processes

Understanding your context and purpose
Aligning operations with strategy
Planning tools and frameworks

2. Manage human resources

Guide, direct and manage your team
Characteristics of a high-performance team
The performance management process

3. Leadership and change management

Creating a productive work environment
Coaching and mentoring
Change management in practice

4. Manage laboratory finance

Financial activities in the laboratory
Budgets and cost control
Making financial decisions

5. Equipment and inventory management

Selection and acquisition
Equipment maintenance
Inventory receipt, storage and maintenance

6. Documentation management

Types of documentation
Document control
Maintaining records

7. Manage quality

Quality system essentials
Requirements for laboratory QMS
Quality assessments

8. Continuous improvement

Process improvement tools
Quality indicators

9. Manage occurrences

Sources of errors and their consequences
Identify and correct occurrences
Preventive measures

10. Customer service

Customer satisfaction requirements
Assessing and monitoring satisfaction

11. Ethics

Ethical Principles
Standards of good Practice
Solving Ethical dilemmas

Evaluation and assessment

Summative assessment
2 months' workplace learning
Online correspondence and interaction


 
 

“I have recommended the Laboratory Management in Practice course internally already. It should be rolled out to other junior managers to allow us to groom future leaders for the laboratory.
— Vasu Gounden - Lancet Laboratories

Learning that goes beyond theory

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We deliver interactive learning experiences, allowing participants to learn from anywhere, set their own schedule and practice within the Lab environment.

  • 1 Click functionality ability to pause and play
  • Optimised load time
  • Cloud based learning
  • Guided narration
  • Consolidated data reporting
  • Mobile friendly, compatible with all browsers and devices
  • Short modules within chapters
  • Managed assessments
  • Laboratory specific case studies and examples
  • Not set times to study or attend a class
  • Receive a recognised certificate

Case study: Lancet Laboratories

 

  • Big picture understanding
  • Engaged in their work
  • Self-assured and motivated

The situation

Lancet is one of the largest private pathology providers on the African continent. The group often finds that laboratory staff in a management role find the position intimidating or even prefer to step down from it.

The solution

Staff was trained in the LTS Laboratory Management in Practice course, which is developed and facilitated by experienced laboratory professionals. The relevance of the course to the industry made the experience worthwhile and effective in developing confident laboratory managers.

Benefits

The course was delivered to a group of managers who now:

  1. Have a big-picture understanding of how to manage laboratory resources, ensuring that quality, turnaround time and cost management targets are met.
  2. Engaged in the current needs of the laboratory and invested in their own career progression.
  3. Self-assured and motivated to be part of the laboratory’s group of future leaders.

About the facilitator

Olivia Parbhunath LTS Learning Principal Consultant Course Developer and Facilitator for Laboratory Management in Practice course

Olivia Parbhunath

LTS Learning Principal Consultant

Course Developer and Facilitator for Laboratory Management in Practice course

With over 15 years of experience in diagnostics, Olivia Parbhunath brings a deep understanding of key trends in the private and public diagnostics industry, helping laboratories to develop their workforce to deal with the pressures of today and the opportunities of tomorrow. A medical technologist by training, Olivia has extensive and strong experience in a technical environment (laboratory), as well as quality assurance. This is, backed by her exceptional academic record coupled with her natural passion for training and education.  Olivia’s knowledge of both the business and technical aspects of a laboratory enable her to be an excellent facilitator and tailor a course to the specific needs of any laboratory.


Graduate testimonials

Graduate testimonials

“The training material was very relevant to work within the laboratory environment.”

“The literature and training was valid for my working environment.”

“I was able to work and learn at my own pace.”

“The course was concise, short and very interactive.”

“The fact that the facilitator came from a laboratory background and spoke our language was valuable.”

This course also includes

 
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Certificate of Completion
Proof of your course completion




 
 

Enrol today.

Our digital course is available 24/7 across the globe.