Power of Process Champion Course

Transform your laboratory performance equipped with advanced knowledge of laboratory processes, and the practical skills to improve them.


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Become a laboratory process expert.

Champion improvement initiatives in your laboratory with practical skills and technical knowledge of laboratory processes.

This course provides tangible, long term benefits:

  • Understand the relationship between laboratory process and your role in the laboratory's performance

  • Use process maps as a tool in the laboratory to empower staff involved with performance improvement

  • Create transparency and visibility across the laboratory by modelling your processes

  • Develop the soft skills required to convert change management initiatives into performance improvement

Seats are limited.
Enrol today.

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Learning that goes beyond theory

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We deliver interactive learning experiences, allowing participants to learn from peers and make a real difference in the workplace.


✓ 4 days, classroom based
✓ Globally accredited and recognised
✓ Use of flowcharting software (provided during the course)
✓ Available on scheduled dates or at your location

The best course I have attended yet.
— Power of Process Champion Course Graduate, Viapath
I thoroughly enjoyed the training session. The skills learned during this short period was phenomenal and the facilitation was excellent
— Power of Process Champion Course Graduate, SA National Blood Services
This course has been the most informative and interactive course I’ve been on in a long time, helping me to add value and take away uncertainty in making decisions.
— Power of Process Champion Course Graduate, NHS Nottingham University Hospitals
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Graduate testimonials


Course outline

Course details

4 days
CPD accredited
Classroom based


The complex laboratory system
The case for change
Removing uncertainty to achieve real potential
Structuring your lab for innovation

1. The performance innovation cycle

Understanding your laboratory
Area selection
Data collection
Mapping processes
Validation and verification of models
KPI’s and KPI reports
Performance improvement and re-engineering
Change impact assessments
Implementation & Measurement

2. Laboratory process mapping

Creating a model structure for your laboratory
Using international standards
Introduction to leading flowcharting software

3. Modelling and simulation

An introduction to:
- Physical simulation models
- Mathematical simulation models
- Process simulation models
- Live simulation
- Constructive simulation
- Virtual simulation

4. Using soft skills to make an impact and manage change

Presentation and writing with impact
Networking, influence and persuasion
Achieving your goals and responding to change

Evaluation and assessment

Integrated summative assessment – Case Study

This course also includes


Certificate of Competence
Proof of your course completion


Certificate of Attendance
Proof of your course attendance


Contains useful exercises and case studies

Course Presentation
All visual content covered during the course

Course Material
All theory and material covered


Enrol today.

Classroom sessions are available throughout the year and across the globe. We also offer at your preferred location.