Pioneer new perspectives on laboratory performance and make a strong contribution to performance improvement.


Course overview

This half-day course introduces you to the Power of Process. It allows you to make a strong contribution to the performance of your laboratory, giving you the foundation for performance excellence. It provides a refreshing perspective on laboratory performance improvement, starting with process as a tool.

What you'll learn from this course

  • Make a strong contribution to any laboratory performance improvement initiative
  • See laboratory performance in a refreshing new light
  • Understand how your actions can positively impact quality and the bottom line
  • Gain deeper insight into laboratory turnaround time and process

The 8 Principles of Laboratory Performance are used as the framework for understanding of this course. The Power of Process Pioneer course also highlights the fast-changing laboratory environment and the innovation that is required to perform, survive and succeed. Completing this course will help you grasp the intricacies of ongoing performance improvement within the laboratory as well as how to prepare, initiate and sustain performance.

1. Pioneering performance improvement

Gaining total laboratory understanding
Estimating true performance potential
Creating an innovation focus
Tracking your growth towards success

2. Introducing The 8 Principles of Laboratory Performance

The aims of The 8 Principles
Their application to the Laboratory Performance cycle
Structure the organization for decision making with certainty
Empower the organization to make the right decisions
Sustain the ability to compete and ensure success

3. Structuring your laboratory for certainty

Boost the bottom line or bust
Lead with a common language
Trust the transparency

4. Empowering the organization

Facts or figures, no fluff
Driven by decisiveness
Accuracy is paramount

5. Sustain your ability to compete and succeed

Big impact beats small
Knowledge knows no boundson


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Get to the heart of your lab's performance.

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