Power of Process Champion

Champion improvement initiatives in your laboratory by learning how to identify performance improvement opportunities.

 

What you'll learn from this course

  • Understand the relationship between laboratory process and your role in the laboratory's performance
  • Use process maps as a tool in the laboratory to empower staff involved with performance improvement
  • Create transparency and visibility across the laboratory by modelling your processes
  • Develop the soft skills required to convert change management initiatives into performance improvement

Learning that goes beyond theory.
We deliver interactive learning experiences that makes a real difference in the workplace.

 Learn from leading experts and industry peers as you participate in a thought provoking environment.

Learn from leading experts and industry peers as you participate in a thought provoking environment.

  • The best course I have attended yet.
    — Power of Process Champion Course Graduate, Viapath
  • Excellent and thought-provoking course. There are a number of staff at all levels who would benefit from attending (and potentially the Master course too).
    — Niel Callow, Finance Director, Empath
  • Excellent course. Very well led and well taught. Thanks!
    — Power of Process Champion Course Graduate, Viapath
  • The presentations and case studies were very effective in explaining the principles.
    — Power of Process Champion Course Graduate, Viapath
  • I thoroughly enjoyed the training session. The skills learned during this short period was phenomenal and the facilitation was excellent.
    — Power of Process Champion Course Graduate, SA National Blood Services
  • This course has been the most informative and interactive course I've been on in a long time, helping me to add value and take away uncertainty in making decisions.
    — Power of Process Champion Course Graduate, NHS Nottingham University Hospitals
  • Good use of additional media. Support well provided.
    — Power of Process Champion Course Graduate, Viapath
  • This was an amazing course to attend. Thank you so much for the opportunity.
    — Power of Process Champion Course Graduate, Pathcare
  • This training should be rolled out to all of our departments, as it will add value and improve operational efficiencies.
    — Power of Process Champion Course Graduate, Namibian Institute of Pathology
  • The facilitator used a very strong message enforcement technique which will help you not to forget.
    — Power of Process Champion Course Graduate, Southwest London Pathology
  • This course was eye opening. We sometimes tend to embark on improvements without looking at the data, which is fatal.
    — Power of Process Champion Course Graduate, Namibian Institute of Pathology

Course Overview

The Power of Process Champion course will equip you with an in-depth understanding of laboratory process and how it relates to laboratory performance. The 8 Principles of Laboratory Performance are used as the framework of understanding for this course. The Power of Process Champion course also provides a very strong technical foundation in detailed laboratory process mapping and introduces the concept of performance simulation. An in-depth account of the key performance metrics allows you to not only to understand performance, but also measure and identify additional areas for improvement.


This course also includes

Accredited certificates of competence and attendance.
Acknowledged by major institutes and top employers across the globe.

Power of Process Course Material, Task Book and Presentation.
Keeper of knowledge during the course, critical lab performance assistant thereafter.



More about The 8 Principles of Laboratory Performance

We perform better and become more successful when we make the right decisions. The 8 Principles allow you to do just that.

It used to be true that the only way to achieve success, is to be innovative. Today, innovation is critical for survival. We know innovation is only possible when risk is effectively managed, reduced or entirely removed. The 8 Principles is a new philosophy, based in diagnostics, that allow laboratories to be innovative through certainty.

Course details

4 days
CPD accredited
Classroom based

Introduction

The complex laboratory system
The case for change
Removing uncertainty to achieve real potential
Structuring your lab for innovation

1. The performance innovation cycle

Understanding your laboratory
Area selection
Data collection
Mapping processes
Validation and verification of models
KPI’s and KPI reports
Benchmarking
Performance improvement and re-engineering
Change impact assessments
Implementation & Measurement

2. Laboratory process mapping

Creating a model structure for your laboratory
Using international standards
Introduction to leading flowcharting software

3. Modelling and simulation

An introduction to:
- Physical simulation models
- Mathematical simulation models
- Process simulation models
- Live simulation
- Constructive simulation
- Virtual simulation

4. Using soft skills to make an impact and manage change

Presentation and writing with impact
Networking, influence and persuasion
Achieving your goals and responding to change

Evaluation and assessment

Integrated summative assessment – Case Study